First Video-Based Canadian Veterinary Telehealth Company Launched
In April 2018 Healthy Pets, Canada’s first and only telemedicine service to offer on-demand video consultations with veterinarians was launched. Healthy Pets will use the funding to scale its operations and expand its network of veterinarians. Pet owners can register online by creating a profile for themselves and their pets. From there, they can schedule an appointment with a registered veterinarian from within the platform. Subscription plans range from a single 15-minute session to a monthly subscription. Through the video consultations, veterinarians can assess clinical signs to determine whether pet owners should monitor the situation or visit a brick and mortar practice. This model is similar to how veterinary medicine companies operate in the United States. IN both countries, telemedicine companies may not diagnose or prescribe, but they can educate and alert customers when they should take their pets directly to a hospital.