What is animal hospice?Animal or veterinary hospice comes into effect when a pet is suffering from a terminal illness and the focus moves from curing to caring. When the owner has elected to discontinue any further aggressive treatment, but wishes that their pet remain dignified, comfortable, and pain-free.
How will I know when my pet is ready for hospice care?You may decide for your pet to begin hospice care when there are no further treatments that can help to cure the illness they are suffering from, and yet you believe that they have not yet reached their end of life. Your veterinarian can help you to come to the decision to elect for hospice care. You may also choose in-home hospice when it becomes too difficult for you and/or your pet to go to the veterinary clinic during their end of life stage.
How do I obtain hospice care for my pet?You may be referred to Claire Place Veterinary Hospice by your regular veterinarian. You may also contact us directly to request an initial consultation and examination for your pet. You may reach us by phone, text, or email.
How do I go about booking an appointment?You can book an appointment by calling our phone number or e-mailing us. We will then set up a time to come for a home visit. Our office hours are 8am - 4pm, Monday - Friday. To account for travel time, our appointments are booked from 10am - 2:30pm, Monday - Friday. We can often accommodate evening and weekend appointments. After hour fees apply to appointments scheduled after 5 pm.
How much advanced notice do I need to give?We recommend giving us at least a few days’ notice prior to the appointment. However, we do recognize that in some situations this is not possible. We are not an emergency service, however, we will do our best to acommodate your needs.
What types of services are provided by a hospice veterinary team?Our hospice team will come to your home to assess your pet’s needs for pain management, mobility and toileting support, nutrition, emotional well-being, and quality of life. We can provide supportive care such as fluid therapy, nutritional supplements, mobility devices, special bedding, and prescription medication. We will also help the family members in coping with the difficulty of being a caregiver for a terminally ill pet, in providing help in decision making and bereavement counselling. When the time comes, your pet can be given euthanasia in comfortable surroundings of their home.
What are the fees associated with hospice care?Our fees reflect the guidelines of the Ontario Veterinary Medical Association. Please call us at 613-323-3000 to discuss the charges so that we may provide you with an estimate.
Is there a cancellation policy?There will be a cancellation fee should you need to cancel your appointment within 2 hours of the scheduled time.
Is there a higher fee depending where I live?There is no additional fee if your home is within 40km from our home base in Manotick.
What areas do you provide service for?We are licenced to provide veterinary services in Ontario and Quebec. Whenever possible, we will travel anywhere within the Ottawa-Gatineau region.
Will the veterinarian come to my house to euthanize my pet?Yes, in-home euthanasia is a service provided by Claire Place Mobile Veterinary Services. We will also look after the arrangements for body care and any memorial items.
Do I need to book an initial consultation/examination prior to a euthanasia appointment?No. The first time we meet your pet can be the final euthanasia visit.
What is the procedure for an at home euthanasia?For a euthanasia appointment the veterinarian (often with an assistant) comes to your home. We start with a sedative injection so that your pet is very comfortable and peaceful. Then we place an intravenous catheter for the final injection. The procedure takes about 45 minutes in total but this can vary, depending on the needs of you and your pet.
What happens to my pet’s body after a euthanasia appointment?We arrange for after care services; cremation is provided by a company that we work with called Eternal Companions. Following the home euthanasia, we will carefully wrap your pet in a blanket and take them with us to be transferred into the care of Eternal Companions at our home office. If you choose an ash return cremation, they will be in touch with you directly to make the arrangements to bring your pet’s ashes back home to you.
What types of animals will you see?Dogs and cats
What do I do in the event of an emergency?If you can't reach us try to contact your regular veterinarian or one of the following emergency clinics:
Alta Vista Animal Hospital 613-731-9911
Ottawa Veterinary Hospital 613-729-6139
Animal Emergency Speciality Hospital 613-745-0123